We are currently only shipping to the lower 48 states. It is our goal at Bougie Napa to fulfill all orders within 1-2 business days after the order has been placed. Once your order is fulfilled you will receive an email confirming your order has been shipped.
You should also receive at that time, a tracking number, from the shipping company so you may follow its progress if you wish. If you have not received a confirmation email within 3 business days please contact us at Bougienapa.com.
Once you receive your item please inspect the exterior of the shipping box for damage prior to opening. It is normal for the box to show some wear and tear from the shipping process. After you open your box please inspect the product for damage. If damage is found Bougie Napa will refund or replace the product if photographic proof is submitted within 7 days of delivery.
We offer free local (Napa City and Yountville) delivery. Just place your order and we'll pop over with your candles!